We all know that technology is disrupting every industry, from music, to travel, to banking, and more. And we know that this technology has changed customer experience, but how has technology impacted our expectations for employee experience? And what do these changing expectations mean for the companies responsible for employee experience?
Principal Product Partner Katie Lukes breaks down the six changes that technology has brought to the customer experience, and what that means for HR and Benefits Advisory companies responsible for maintaining a positive employee experience.
Total time: 10 minutes